Privacy Policy

*Privacy Policy – IBAT Learning App*

Welcome to the IBAT Learning App. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the IBAT Learning App and related services.

1. Information We Collect

a. Personal Information

We may collect personal information including:

* Full Name

* Phone Number

* Email Address

* Location

* Educational and professional details

* Information submitted during registration, enquiries, assessments, or support requests

b. Technical Information

We may automatically collect:

* IP Address

* Device Information

* Operating System and App Version

* Browser Information (if accessing through web)

* Usage Data and Activity Logs

* Pages, Courses, and Features Accessed

c. Payment Information

* Payments are processed securely through trusted third-party payment gateways.

* We do not store debit card, credit card, banking, or UPI credentials on our servers.

2. How We Use Your Information

We use the information collected to:

* Create and manage your account

* Deliver courses, assessments, certifications, and learning resources

* Track learning progress and course completion

* Respond to enquiries and provide customer support

* Send important updates, notifications, and service-related communications

* Share promotional offers, new course announcements, and marketing communications

* Improve app performance, functionality, and user experience

* Conduct analytics and reporting

* Prevent fraud, misuse, and unauthorized access

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

* Payment Gateway Providers

* Learning Management and CRM Platforms

* Marketing and Analytics Service Providers

* Technical Support and Hosting Partners

* Government or Legal Authorities when required by law

All third-party service providers are required to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

The IBAT Learning App and related websites may use cookies, tracking pixels, and similar technologies to:

* Improve performance and functionality

* Analyze user behavior and engagement

* Measure marketing effectiveness

* Deliver relevant advertisements and remarketing campaigns

You may manage certain tracking preferences through your device or browser settings.

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, you may have the right to:

* Access your personal information

* Request correction of inaccurate information

* Request deletion of your personal data

* Withdraw consent for marketing communications

* Request details regarding how your information is processed

To exercise these rights, please contact us using the details provided below.

7. Course Data and Learning Records

The IBAT Learning App may store:

* Course Enrolment Information

* Assessment Results

* Progress Reports

* Certificates Earned

* Learning Activity History

This information is used to provide educational services and improve your learning experience.

8. Third-Party Links and Services

The app may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of those external platforms.

9. Children's Privacy

The IBAT Learning App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the app, on our website, or through other appropriate communication channels.

Continued use of the app after updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

**IBAT LEARNING APP**

Email: [ibatlearningapp@gmail.com](mailto:ibatlearningapp@gmail.com)

Phone: +91 70122 67090

Website: [www.ibatlearningapp.com](http://www.ibatlearningapp.com)